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Patient mobility contact point

Ärztin und Ärzte © Kurhan
Ärztin und Ärzte © Kurhan

Cross-border healthcare (patient mobility) as well as the exercise of patient rights associated therewith are also regulated by Directive 2011/24/EU of the European Parliament and of the Council of 9 March 2011, as well as by national provisions of social security systems and the provisions of the Social Security Regulation (EC) 883/2004) and 987/2009 entitlement to benefits in kind. In Austria the Directive is implemented by the EU Patient Mobility Act (OJ 32/2014). On the following pages, you will find more precise information on the implementation of Directive 2011/24/EU and on framework conditions that you should be aware of for your planned treatment in another country or in Austria.

Patient mobility contact points

The patient mobility contact points are your source of information in the cross-border healthcare area. You can send in your requests by e-mail.

National contact point for cross-border healthcare
Stubenring 6
A-1010 Vienna (Austria)
E-Mail: patientenmobilitaet@goeg.at

The National Contact Point for Patient Mobility is available to patients and health care providers for information on cross-border health care between Austria and other EU/EEA countries. You can write your inquiries by e-mail. 

We will try to answer your request within 5 working days. The response time depends on the scope/content of the request.Our service is free of charge. We offer our service in German and English.


National contact points in other countries

You can find information on the national contact points in other countries here.

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