Member State of affiliation

Austria is the Member State of affiliation for persons insured in Austria and getting medical treatment in another country. Under Patient Mobility Directive 2011/24/EU , these persons are entitled to a healthcare service in other EU Member States and in the EEA States Iceland, Liechtenstein, and Norway, and to reimbursement of the expenses.

The Directive does not apply to services in the areas of long-term care, organ transplants, and public vaccination programs.

Stethoskop © Africa Studio

Austrian healthcare system

If you want to be treated in Austria you can find information on Austrian healthcare institutions and healthcare service providers ...

Doctors © spotmaticphoto

Medical emergencies in Austria

Get mor information if you need urgent (unplanned) medical treatment in Austria ...

FAQ © Zerbor

FAQs – Treatment in Austria of persons from another Member State

Summary of questions and answers concerning cross-border healthcare for patients . . .

Cost reimbursement

For the purpose of the Patient Mobility Directive, the following conditions shall be considered ...

Legal framework of cross-border healthcare in Austria

There are various legal frameworks for the provision of cross-border health care services. At EU ...

Prior authorization

Under the Patient Mobility Directive 2011/24/EU the basic principle holds that cost reimbursements ...

Prescriptions for medicinal products and medical devices

Member States of the European Union or another contractual party of the EEA Agreement must ensure ...

Das Verfahren vor dem Sozialversicherungsträger

In the social security area, divergent legal views may arise between the social security provider ...

Medical emergencies

For treatments in the scope of a medical emergency that arises during a temporary stay in another ...

The procedure before the courts

If the insured disagrees with the decision of the social security provider, it is possible to ...

Patient mobility contact points

The patient mobility contact points are your source of information in the cross-border healthcare area. You can send in your requests by e-mail.

National contact point for cross-border healthcare
Stubenring 6
A-1010 Vienna (Austria)
E-Mail: patientenmobilitaet@goeg.at

The National Contact Point for Patient Mobility is available to patients and health care providers for information on cross-border health care between Austria and other EU/EEA countries. You can write your inquiries by e-mail.

We will try to answer your request within 5 working days. Our service is free of charge.

National contact points in other countries

You can find information on the national contact points in other countries here.