On the grounds of European Patient Mobility Directive 2011/24/EU, patients of EU Member States and the EEA States Iceland, Liechtenstein, and Norway are entitled to
treatment fundamentally equal to that given to Austrian patients in terms of both costreimbursement and the medical treatment itself;
receive clear invoices and clear price information on the services rendered by the respective healthcare providers;
responses to requests for information on the professional liability insurance status of the respective healthcare provider;
responses to requests for information on the applicable quality standards and safety provisions;
the preparation of a written or electronic patient file by the healthcare provider and access to the same, and also to at least one copy of the patient file in exchange for a reasonable fee;
receive information on requirements for prescriptions that are to be filled in another Member State.