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Patient mobility contact points

The patient mobility contact points are your source of information in the cross-border healthcare area. You can send in your requests by e-mail.

National contact point for cross-border healthcare

Stubenring 6
A-1010 Vienna (Austria)
E-Mail: patientenmobilitaet [at] goeg [dot] at

Contact Points in other Member States

  • BELGIUM
    Soins de santé transfrontaliers
    E-mail: information [at] crossborderhealthcare [dot] be 

  •  BULGARIA 
    National Health Insurance Fund
    E-mail: crossbordercare [at] nhif [dot] bg 

  • CROATIA
    Croatian Health Insurance Fund
    E-Mail: ncp-croatia [at] hzzo [dot] hr 

  • CYPRUS
    Ministry of Health
    E-mail: ncpcrossborderhealthcare [at] moh [dot] gov [dot] cy 

  • CZECH REPUBLIC
    Health Insurance Bureau
    E-mail: info [at] kancelarzp [dot] cz 

  • DENMARK
    Danish Patient Safety Authority
    E-Mail: IS-kontor [at] patientombuddet [dot] dk  

  •  ESTONIA 
    Estonian Health Insurance Fund
    E-mail: info [at] haigekassa [dot] ee 

  •  FINLAND 
    Kela
    E-mail: yhteyspiste [at] kela [dot] fi 

  • FRANCE
    Centre des liaisons européennes et internationales de Sécurité sociale (CLEISS)
    E-Mail: soinstransfrontaliers [at] cleiss [dot] fr  

  • GERMANY
    Deutsche Verbindungsstelle Krankenversicherung - Ausland (DVKA)
    E-Mail: info [at] eu-patienten [dot] de 

  • GREECE
    EOPYY– National organization for health care services, provision,
    division of international affairs
    E-Mail: ncp_gr [at] eopyy [dot] gov [dot] gr 

  •  HUNGARY 

        For EU citizens that intend to use Hungarian healthcare

        Website: http://www.patientsrights.hu/

        Email: info [at] patientsrights [dot] hu 

        For Hungarian citizens seeking healthcare in EU

        Website: http://www.eubetegjog.hu/

        E-mail: info [at] eubetegjog [dot] hu 

  • ICELAND
    Icelandic Health Insurance- International Department
    E-mail: international [at] sjukra [dot] is 

  • IRELAND
    Cross-Border Healthcare Directive Department
    Email: Crossborderdirective [at] hse [dot] ie 

  •  ITALY 
    Ministry of Health, Directorate-General for Health Planning
    E-mail: ncpitaly [at] sanita [dot] it 

  • LATVIA
    National Health Service
    E-mail: nvd [at] vmnvd [dot] gov [dot] lv 

  •  LITHUANIA 

    Website for NCP where patients could find the information in one place 

    For EU citizens intending to use Lithuanian healthcare

    Website: http://www.vaspvt.gov.lt/en

    Email: vaspvt@vaspvt.gov.lt

    National Health Insurance Fund under the Ministry of Health For Lithuanian insured persons seeking healthcare in the EU

    Website: http://www.vlk.lt/vlk/en/

    E-mail: vlk@vlk.lt


  •  LUXEMBURG 

    Service national d’information et de médiation santé anstatt Ministry of Social Security/Health

    For EU citizens intending to use Luxemburgish healthcare

    Email: info@mediateursante.lu

    Website: www.mediateursante.lu

    Ministry of Social Security (Caisse nationale de santé)

    For Luxemburgish insured persons seeking healthcare in the EU

    Website: www.cns.lu

    Email: cns@secu.lu 


  • POLAND
    National Health Fund
    Email: ca17 [at] nfz [dot] gov [dot] pl 

  • PORTUGAL
    The Central Administration of the Health System
    Email: diretiva [dot] pcn [at] acss [dot] min-saude [dot] pt 

  • ROMANIA
    National Health Insurance House
    E-mail: pnc [at] casan [dot] ro 

  • MALTA
    Ministry for Health
    E-mail: crossborderhealth [at] gov [dot] mt 

  •  NETHERLANDS 

    Netherlands NCP Cross-border Healthcare anstatt CAK


  • NORWAY
    HELFO (The Norwegian Health Economics Administration)
    E-mail: servicesenteret [at] helfo [dot] no 

  • SPAIN
    Ministry of Health, Social Services and Equity
    E-mail: oiac [at] msssi [dot] es 

  • SWEDEN

    Försäkringskassan

    For Swedish insured persons seeking healthcare in the EU

    Website: www.forsakringskassan.se

    Email: kundcenter@forsakringskassan.se; huvudkontoret@forsakringskassan.se

    Socialstyrelsen

    For EU citizens intending to use Swedish healthcare

    Website: www.socialstyrelsen.se

    Email: socialstyrelsen@socialstyrelsen.se


  • SLOVENIA
    Health Insurance Institute of Slovenia (HIIS)
    E-mail: kontakt [at] nkt-z [dot] si 

  • SLOVAKIA
    Healthcare Surveillance Authority
    E-mail: web [at] udzs-sk [dot] sk 

  • UNITED KINGDOM
    NHS


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