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Patient mobility contact points

The patient mobility contact points are your source of information in the cross-border healthcare area. You can send in your requests by e-mail.

National contact point for cross-border healthcare

Stubenring 6
A-1010 Vienna (Austria)
E-Mail: patientenmobilitaet [at] goeg [dot] at

Contact Points in other Member States

Belgium

Soins de santé transfrontaliers

Website: www.crossborderhealthcare.be

Email: information@crossborderhealthcare.be

Bulgaria

National Health Insurance Fund

Website: www.nhif.bg

Email: crossbordercare@nhif.bg

Croatia 

Croatian Health Insurance Fund

Website: www.hzzo.h

Email address: ncp-croatia@hzzo.hr

Cyprus

Ministry of Health

Website: www.moh.gov.cy/cbh 

Email: ncpcrossborderhealthcare@moh.gov.cy

Czech Republic 

Health Insurance Bureau

Website: www.kancelarzp.cz

E-mail: info@kancelarzp.cz

Denmark

Danish Patient Safety Authority

Website: www.stps.dk/da/borgere/internationalsygesikring/

E-mail: EUS-jura@stps.dk

Estonia 

Estonian Health Insurance Fund

Website: www.haigekassa.ee/kontaktpunkt

Email: info@haigekassa.ee

Finland 

Kela

Website: www.eu-healthcare.fi

Email: yhteyspiste@kela.fi

France

Centre des Liaisons Européennes et Internationales de Sécurité Sociale (CLEISS)

Website : www.cleiss.fr/presentation/pcn.html

Email : soinstransfrontaliers@cleiss.fr

Germany

Deutsche Verbindungsstelle Krankenversicherung - Ausland (DVKA)

Website: www.eu-patienten.de

Email: info@eu-patienten.de

Greece

National Organization for the Provision of Health Services – EOPYY

Website: www.eu-healthcare.eopyy.gov.gr/gr/home.aspx

Email: ncp_gr@eopyy.gov.gr

Hungary 

Országos Betegjogi, Ellátottjogi, Gyermekjogi és Dokumentációs Központ National Center for Patients' Rights and Documentation For EU citizens that intend to use Hungarian healthcare

Website: www.patientsrights.hu/

Email: info@patientsrights.hu

For Hungarian citizens seeking healthcare in EU 

Website: www.eubetegjog.hu/

E-mail: info@eubetegjog.hu

Ireland 

Cross-Border Healthcare Directive Department

Website: www.hse.ie/eng/services/list/1/schemes/cbd/CBD.html

Email: Crossborderdirective@hse.ie

Italy 

Ministry of Health, Directorate-General for health planning

Website: www.salute.gov.it/ 

Email: ncpitaly@sanita.it

Lativia 

National Health Service

Website: www.vmnvd.gov.lv

Email: nvd@vmnvd.gov.lv

Lithuania 

State Health Care Accreditation Agency under the Ministry of Health Website for NCP where patients could find the information in one place: https://www.ncp.lt/

For EU citizens intending to use Lithuanian healthcare

Website: www.vaspvt.gov.lt/en

Email: vaspvt@vaspvt.gov.lt

National Health Insurance Fund under the Ministry of Health For Lithuanian insured persons seeking healthcare in the EU

Website: www.vlk.lt/sites/en/

E-mail: vlk@vlk.lt

Luxembourg 

Service national d’information et de médiation santé For EU citizens intending to use Luxemburgish healthcare

Website: www.mediateursante.lu

Email: info@mediateursante.lu

Ministry of Social Security (Caisse nationale de santé) For Luxemburgish insured persons seeking healthcare in the EU

Website: www.cns.lu

Email: cns@secu.lu

Malta 

Ministry for Health

Website: www.health.gov.mt/en/cbhc/Pages/Cross-Border.aspx

Email: crossborderhealth@gov.mt

Netherlands 

Netherlands NCP Cross-border Healthcare

Website: www.cbhc.nl

Poland 

National Health Fund

Website: www.kpk.nfz.gov.pl/en/

Email: ca17@nfz.gov.pl

Portugal

The Central Administration of the Health System

Website: www.diretiva.min-saude.pt/

Email: diretiva.pcn@acss.min-saude.pt

Romania 

National Health Insurance House

Website: www.cnas-pnc.ro

E-mail: pnc@casan.ro

Slovakia 

Healthcare Surveillance Authority

Website: www.udzs-sk.sk

Email: web@udzs-sk.sk

Slovenia 

Health Insurance Institute of Slovenia (HIIS)

Website: www.nkt-z.si/wps/portal/nktz/home

Email: kontakt@nkt-z.si

Spain

Ministry of Health, Social Services and Equity

Website: www.mscbs.gob.es/pnc/home.htm

Email: oiac@msssi.es

Sweden 

Försäkringskassan For Swedish insured persons seeking healthcare in the EU

Website: www.forsakringskassan.se

Email: kundcenter@forsakringskassan.se; huvudkontoret@forsakringskassan.se

Socialstyrelsen For EU citizens intending to use Swedish healthcare

Website: www.socialstyrelsen.se

Email: socialstyrelsen@socialstyrelsen.se

Iceland 

Icelandic Health Insurance- International Department

Website: www.sjukra.is/english

Email: international@sjukra.is

Lichtenstein 

Amt für Gesundheit (AG)

Website: www.llv.li/#/117345/patientenmobilitat-im-euewrraum

E-mail: patientenmobilitaet@llv.li

Norway 

HELFO (The Norwegian Health Economics Administration)

Website: www.helsenorge.no/norwegian-national-contact-point-for-healthcare1

E-mail: servicesenteret@helfo.no


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